Currently, there are no strict legal laws to follow when it comes to disputed invoices. You could, however, make some objections to the supplier as quickly as possible and initiate court proceedings to be paid.
What you need to know, however, is: that the debtor may have a justified reason not to pay in case the products or services delivered are not as expected in the contract.
What you should be looking at in this case are contract laws. These remotely deal with invoice disputes, although this shouldn’t be where you look first to know your rights as pertains to disputed invoices.
When a client first disputes an invoice, you need to check your agreement with the client, that is, if you had one. The contract is likely to have some information pertaining to the invoice, such as:
- Payment dates
- Payment methods
- Late payment charges
- Consequences of non-payment
- Invoice dispute methods
This is what will guide you on the next steps. Remember that a client who doesn’t pay an invoice bound by a contract is technically in breach.
Now, if the client does indeed have a legitimate reason NOT pay the invoice, you will be required to take the next steps and initiate the dispute resolution methods.